Terms of Use

Last updated: 05/14/2026

Preamble

This website, accessible at the addresses: www.rocalecalzature.it, www.rocale.it and www.rocalecalzature.com, is owned by Rocalè S.r.l. unipersonale.

Payments, refunds and monetary transactions generated by purchases are managed by:

Access and use of the Site imply full acceptance of these Terms of Use, the General Conditions of Sale, the Privacy Policy and the Cookie Policy.

The Site is not intended for users under 18 years of age.

1. Changes to the Terms of Use

The Seller reserves the right to modify these Terms of Use at any time without prior notice.

The changes will be effective from the date of publication on the Site.

Continued use of the Site after the changes constitutes acceptance of the same.

2. Purpose of the site

The Site has commercial purposes and allows the online purchase of products intended exclusively for end consumers.

The Seller reserves the right to refuse orders from non-consumer entities.

3. Access and availability of the site

The Seller reserves the right to interrupt, suspend or modify the operation of the Site or individual features, temporarily or permanently, at any time.

No guarantee is given regarding service continuity or the absence of technical errors.

4. Intellectual property

All content on the Site, including texts, images, logos, graphic elements, layout, videos, photographs and code, are protected by intellectual property law and belong to the Seller or their respective rights holders.

Any reproduction, distribution, modification, publication or use of the content without written authorization is prohibited.

All trademarks possibly present on the Site belong to their respective owners and are used exclusively for descriptive and commercial purposes.

5. User obligations

The user undertakes to use the Site in compliance with the law, these Terms of Use and the rights of third parties.

It is forbidden to:

• use the Site for unlawful purposes;
• attempt to compromise the security or operation of the Site;
• introduce malware, viruses or harmful software;
• perform unauthorized scraping, crawling or automated use;
• reproduce or copy content without authorization;
• use the Site in a way that causes damage to the Seller or third parties.

6. User account

Some features of the Site may require the creation of a personal account.

During registration, the user undertakes to provide truthful, complete and updated data.

The user is responsible for the confidentiality of their access credentials and for all activities carried out through their account.

The Seller reserves the right to suspend or cancel accounts in case of:

• violation of these Terms;
• improper use of the Site;
• false or incomplete data;
• fraudulent or suspicious activity.

The user can request the deletion of their account at any time by writing to: support@rocale.it

7. Limitation of liability

The Site and its services are provided "as is" and "as available."

The Seller does not guarantee:

• absence of errors or interruptions;
• compatibility with all devices;
• service continuity;
• absence of vulnerabilities or malfunctions.

To the extent permitted by law, the Seller shall not be liable for direct or indirect damages arising from the use of the Site or the inability to use it.

8. Links and third-party content

The Site may contain links to third-party websites or services.

The Seller does not control such content and is not responsible for their operation, accuracy, security or processing of personal data.

Access to external sites is under the exclusive responsibility of the user.

9. Protection of personal data

User personal data is processed in compliance with current legislation and as indicated in the Site's Privacy Policy.

For more information: support@rocale.it

10. Commercial policy

The Seller markets products exclusively to end consumers.

Orders placed for resale or unauthorized commercial distribution purposes are not accepted.

11. Applicable law and competent court

These Terms of Use are governed by Italian law.

For any disputes, the court provided for by the applicable consumer protection legislation will be competent.

The European Commission also provides a platform for online dispute resolution:

https://ec.europa.eu/consumers/odr/