Rocalè Card

1. What is Rocalè Card

Rocalè Card is a promotional initiative (hereinafter: “Program”) promoted by Rocalè S.r.l. Unipersonale, with registered office in Via Benedetto Croce n° 9, 20090 Cesano Boscone (MI), VAT no: IT07692410967 (hereinafter “Rocalè srl”).
Rocalè Card allows participants who have joined the Program to accumulate, with every purchase made at Rocalè Centro Moda Calzature stores, points (hereinafter: “Points”) convertible into discount vouchers to be used for subsequent purchases.
In addition, Rocalè Card holders will have exclusive access to benefits, discounts on selected products, and further initiatives, organised at the discretion of Rocalè srl, which will be communicated to participants via announcements on the website www.rocalecalzature.it, at Rocalè Centro Moda Calzature stores, or directly via e-mail to the address provided by the holder.
The Rocalè Card is strictly personal, non-transferable to third parties, indefinite, and property of Rocalè srl, which may request its return at any time. In the event of return, the accumulated points will be credited to the holder, protecting the rights acquired by the holder.

2. Membership

Membership in the Program is free.
The Rocalè Card is issued immediately, following an initial purchase, upon completion of the application form.

3. Point Acquisition

To accumulate Points, holders must present their Rocalè Card at the cash register before each payment. Points cannot be loaded if the holder does not have the Rocalè Card at the time of purchase or if it is presented by the holder after the receipt has been issued.
Every purchase at Rocalè Centro Moda Calzature stores entitles you to accumulate Points at a rate of 1 Point for every 10 euros spent. Each accumulated Point has a value of 0.50 euros (50 euro cents).
Points can also be accumulated by purchasing items already on promotion or sale.
However, it should be noted that payment by discount vouchers, prize vouchers, other cards or agreements will not entitle you to accumulate Points.
The updated Points balance will be visible to the holder on the receipt of the last purchase.

4. Point Usage

The accumulated Points, at the request of the holder, may be used, even partially, for subsequent purchases at Rocalè Centro Moda Calzature stores. Any partial use of Points does not entitle to change.
Points can be used on all products sold at Rocalè Centro Moda Calzature, excluding products on offer or with special promotions in progress. Under no circumstances can accumulated Points be converted into cash; they represent solely the discount that the holder can use when purchasing a product sold at Rocalè Centro Moda Calzature.

5. Duration

The points accumulated by the holder will be valid for one year and will expire on December 31st of each year, regardless of the program subscription date.

6. Promotions and Offers for Rocalè Card Holders

Rocalè Card holders will have exclusive access to special offers (hereinafter: "Promotions") which may be proposed, at the discretion of Rocalè srl, throughout the year on selected products.
When taking advantage of these Promotions, previously accumulated Points cannot be used; however, the holder will still be entitled to accumulate Points on the total amount spent.
(Ex. Product for sale at 100 Euro, for Rocalè Card holders 20% discount, no points usable but the holder accumulates 8 Points on the total spent equal to 80 Euro)

7. Violations

Rocalè srl, should it have reasonable suspicion that the holder has used fraudulent means and tools, or uses the Rocalè Card improperly, in violation of these Regulations, may proceed with the suspension and/or deactivation of the Rocalè Card by notifying the holder via a simple e-mail communication, without prejudice to Rocalè srl's right to take action in the venues deemed most appropriate.
Holders excluded from the Program will lose any and all rights.

8. Loss and Theft

In case of theft or loss, the Rocalè Card holder must immediately report the incident to the Rocalè Centro Moda Calzature store where the Rocalè Card was issued, which will block the card.
Rocalè srl undertakes to issue a new Rocalè Card and to credit the customer with the points resulting from the current balance. Rocalè srl assumes no responsibility for any improper use of the Rocalè Card made prior to the written notification of theft or loss.

9. Deterioration

In case of deterioration or malfunction, the Rocalè Card must be returned to the staff of the Rocalè Centro Moda Calzature store where it was issued. Once the malfunction is confirmed, a new Rocalè Card will be issued within 7 days with the points from the last balance credited.

10. Processing of Personal Data

Rocalè srl, as Data Controller, guarantees that the personal data of Program participants will be processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter: GDPR) and with the information notice pursuant to Article 13 of the GDPR provided to participants prior to the signing of these Regulations.

11. Amendment of the Regulations

Rocalè srl, without prejudice to the rights acquired by participants, reserves the right to amend these Regulations by giving specific notice to holders via communication sent to the holder's e-mail address.
The updated version of the Regulations will always be available on the website www.rocalecalzature.it.

12. Program Cancellation

Participants in the Program may request the cancellation of their personal profile, renouncing their Rocalè Card, at any time by writing to amministrazione@rocalecalzature.it
By requesting cancellation from the Program, the holder acknowledges and accepts that the points accumulated up to that point can no longer be used.

13. Contacts

For any information or complaints regarding these Regulations or the Program, participants may contact Rocalè srl at the following address: amministrazione@rocalecalzature.it

14. Applicable Law and Competent Court

These Regulations are governed by Italian law.
For any dispute relating to the execution or interpretation of these Regulations and/or the Program, the Court of the place of residence or domicile of the Program participant shall have jurisdiction, pursuant to Article 66-ter of Legislative Decree, 06/09/2005 no. 206 (hereinafter "Consumer Code").

15. Rights of Program Participants

The Participants in the Program, in their capacity as "Consumers" pursuant to Art. 3 of the Consumer Code, acknowledge that the provisions of these Regulations do not limit or exclude in any way the rights granted to them by the Consumer Code.